Contact Us
Questions about a part, an order, or an invoice go to a person here — not a ticket queue. Reach the desk directly, or send one message and we will route it for you.
Three Desks, One Team
Each desk is staffed by the people who actually do that work, so a question does not get bounced between departments.
Sales & Quotations
Volume pricing, custom compounds, samples, and parts you cannot find on the site.
sales@rubberdynamics.com Start a volume RFQOrders & Support
Order status, tracking, delivery dates, returns, and damaged shipments.
support@rubberdynamics.com Shipping & returns policyBilling & Credit
Invoices, payment terms, open-account applications, and credit limits.
billing@rubberdynamics.com Payment & credit termsWhere We Are & When We Answer
Our team works from Santa Ana, California. Every order is shipped and every question is handled remotely — by phone and email — wherever you are.
Company Address
Santa Ana, CaliforniaUnited States
Orders are shipped, not collected. This address receives mail and freight carriers only — there is no order pickup or will-call desk, so please contact us by phone or email rather than visiting.
Working with us remotely? We ship to OEMs worldwide. Order online or by email, and our team covers customers in every U.S. time zone — the hours below are the same window, converted.
Business Hours
- Monday – Friday
- 9:00 AM – 5:00 PM Pacific
- Saturday
- Closed
- Sunday
- Closed
Same hours, your clock: Pacific 9:00 AM – 5:00 PM · Mountain 10:00 AM – 6:00 PM · Central 11:00 AM – 7:00 PM · Eastern 12:00 PM – 8:00 PM
Holidays. We are closed on U.S. federal holidays, and orders placed on those days are processed on the next business day.
Response times. Messages are answered within 1 business day; order and delivery questions usually the same business day. A message sent after hours is read first thing the next business day.
Tell us what you need
Four fields, one reply. We read every message and answer within 1 business day.
Contact Form
Message received
We will reply to within 1 business day.
Need it sooner? Call +1 (307) 213-9709 during business hours.
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